Privacy Policy for Hoppkey

Effective Date: February 21, 2026

At Hoppkey (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, hoppkey.com, and purchase our digital products, including software, serial keys, games, and embroidery files.

1. Information We Collect

We collect information that you voluntarily provide to us when registering on the site, expressing an interest in obtaining information about us or our products, or otherwise contacting us.

  • Personal Information: Name, email address, billing address, and phone number required to process your orders.

  • Payment Data: Data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is stored and processed by our secure third-party payment processors.

  • Digital Delivery Data: Because our products (Embroidery software, and design files) are delivered digitally, we primarily rely on your email address for order fulfillment.

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

  • To Fulfill and Manage Orders: To process your payments, securely deliver your serial keys or downloadable files, and manage any returns or exchanges.

  • To Provide Customer Support: To respond to your inquiries and solve any potential issues you might have with the digital downloads or installation processes.

  • To Send Administrative Information: To send you product, service, and new feature information, or information about changes to our terms, conditions, and policies.

  • Marketing and Promotions: To send you marketing communications, if you have opted in to receive them.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following situations:

  • Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., payment processing, email delivery, and website hosting).

  • Business Transfers: If we restructure or sell all or a portion of our assets, we may transfer your personal information to a successor entity.

  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. You can set your browser to remove or reject cookies, though this may affect certain features of the Hoppkey website.

5. International Data Transfers

Hoppkey’s operations are based in Morocco. If you are accessing our website from outside Morocco, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information. We take all necessary measures to protect your personal information in accordance with this privacy policy and applicable data protection laws.

6. Your Data Rights

Depending on your location, you may have the right to:

  • Request access and obtain a copy of your personal information.

  • Request rectification or erasure of your data.

  • Restrict the processing of your personal information.

  • Opt-out of marketing communications at any time.

7. Contact Us

If you have questions or comments about this notice, you may email us at [Contact@hoppkey.com] 

Hoppkey